Epic Hot Tubs & Swim Spas of Raleigh
Guest Reviews
Award-winning retailer praised for knowledgeable, pressure-free staff and strong post-sale service support. Customers highlight the expert guidance and in-house technical team as key reasons they recommend Epic over competitors.
Contact & Hours
About Epic Hot Tubs & Swim Spas of Raleigh
Epic Hot Tubs and Swim Spas of Raleigh is Wake County's leading specialty retailer and wellness showroom for hydrotherapy equipment, serving the greater Raleigh area from its Wake Forest Road location. As both a retail destination and an educational wellness resource, Epic Hot Tubs offers a curated selection of hot tubs, swim spas, infrared saunas, and spa accessories from top-tier manufacturers — all backed by the company's in-house installation and service team. The business has earned consecutive Best of Raleigh awards, including Gold in 2022 and 2023 and Silver in 2025 in the Outdoor Living category, reflecting the trust the Raleigh community places in the brand. For those exploring red light and infrared therapy, Epic Hot Tubs serves as an accessible entry point. The showroom carries infrared saunas that integrate near-infrared and far-infrared technology, allowing prospective buyers to see and experience the equipment before committing. Many clients who visit for hot tub purchases leave with an expanded understanding of the broader spectrum of heat and light wellness therapies available for home use. The sales team at Epic is consistently praised for its patience and lack of pressure tactics. Staff members like Johnna have become known by name in online reviews for their ability to guide first-time buyers through the technical considerations of water chemistry, installation requirements, and ongoing maintenance without overwhelming them. The in-house service team provides peace of mind for buyers who want to know that expert support is available after the sale. Epic Hot Tubs occupies a unique position in the Raleigh wellness landscape as a retailer that also educates — hosting showroom events, offering resources on the therapeutic benefits of hydrotherapy and infrared heat, and building long-term relationships with a growing community of wellness-minded homeowners in the Triangle.
Service Menu
| Service | Price |
|---|---|
| Infrared Sauna | Call for pricing |